Confidentiality Policy

In these terms and conditions the following definitions apply:

Decor LLC (hereinafter referred to as «Company», «we») acknowledges the priority of confidentiality of the personal data of our customers, visitors of our websites.

This Confidentiality Policy specifies the methods of ensuring safety, organizing collection and use of the personal data of the users of the Company’s websites. This Confidentiality Policy applies to all the Company’s websites used by the Company to distribute articles made of PU foam. Company may provide certain supplements concerning protection, collection and processing of the personal data; such supplements will contain special information on the ways of interaction with the branches and affiliates which provide services on behalf of Company.

When you decide to provide your personal data while visiting the Company’s websites, you give your consent to such information being used by Company in accordance with this Confidentiality Policy. The Confidentiality Policy consists of several sections which contain information on the rights connected with the personal data and steps taken by Company to ensure confidentiality and protection of the personal data. For more detailed information, please, see the relevant section hereof.

Terms and definitions

The following terms used herein shall have the meaning assigned thereto below:

«Personal Data» shall mean any information connected (directly or indirectly) with an identified or identifiable natural person (personal data subject).

«Processing of Personal Data» shall mean any action (operation) or a series of actions (operations) performed (with or without the help of any automation tools) to the personal data including collection, recording, classification, accumulation, storage, clarification (update, modification), retrieval, use, transfer (distribution, submittal, access), anonymization, blocking, deletion, destruction of the personal data.

«Personal Data Confidentiality» shall mean the requirement not to permit distribution of any personal data without consent of a personal data subject or presence of any other lawful grounds which shall be binding on the Data Controller or any other person having access to the personal data.

«Website User» (hereinafter – the «User») shall mean a person accessing the website via the Internet and using the website of Company.

«Cookies» shall mean a small packet of data sent by an Internet server and stored on the user’s computer which is sent by a web-client or a browser to the web-server in the form of an HTTP-request each time a user tries to access a page of the relevant website.

«IP address» shall mean a unique network address assigned to a node within a computer network based on an IP protocol.

1. About the Company

The Company is the Russian company which specializes in the manufacture and sale of articles made of PU foam under «Gaudi» trademark, registered under the laws of the Russian Federation at: bld. 7, estate 12, Lesnaya str., Ivachkovo (village), Chekhovsky district, Moscow region. You may read additional data on the Company in the section «About Us» on the website.

Company is responsible for the collection, usage and safety and integrity of the personal data of the users specified herein. In case you have any questions, comments and offers as regards data processing, please, write to: info@gaudidecor.eu.

2. Ways to Use Personal Data

Company collects and uses the users’ personal data to establish commercial relations, ensure prompt and high-quality service and personalize interaction with Company.

The basic purposes and ways of using the personal data are as follows:

2.1. High-quality Delivery of Services

To ensure high-quality and prompt processing of the users’ orders and to render services involving: sale of goods made of PU foam; installation; organization of delivery of goods, as well as to provide the users with an opportunity to benefit from: the special offers or campaigns related to the purchase; warranties; return of goods and other after-sale services, Company processes the personal data provided by the users on voluntary basis.

2.2. Communication with the Customers

Company uses the personal data to communicate with the users on the issues of provision of services, processing of the offers, organization of the qualified support and feedback.

2.3. Statistical Studies

Company uses the personal data to carry out statistical analysis of the general trends in goods purchase, usage of the additional services, checking out the web-sites and social media and to determine the users’ preferences. To perform such study Company may consolidate and analyze various types of data described above. Company uses complex factors which do not contain name, e-mail or any other information which could help to identify the user. The statistical studies ensure the higher quality of the provided services, help to improve feedback and user support services; these studies are also taken into account when choosing content for the Company’s websites.

2.4. Innovations and Product Improvement

The Company may use the information provided by the users to develop, create and improve new and existing products and services, provide recommendations as regards usage thereof and determine the users’ preferences.

2.5. Direct Marketing

Company may use the personal data to provide the users with the information messages and offers, catalogues of Company products, data on the promotion campaigns and other marketing materials.

Company may use automatic tools to collect personal data, analyze and use marketing study tools in accordance with the interests and preferences of the users. For instance, if the analysis results show that the user might be interested in the certain types of goods, Company may enlarge the marketing message by adding the offers which may awake the user’s interest.

Company may use different marketing communication channels – e-mail, SMS, applications, social media and other channels, with or without the user’s prior consent, if it is provided for by the effective laws of the Russian Federation. The user is entitled to refuse to receive or revoke his/her consent to receive the marketing messages at any time by sending a notice to the following e-mail: info@gaudidecor.eu.

2.6. Compliance with Laws

Company may use the personal data to comply with and fulfill the provision of the legislative instruments of the Russian Federation, regulatory statutes, court orders, requests of the public and law enforcement authorities, protect the website users and customers, protect itself, ensure proper provision of services and goods and efficient dispute resolution.

3. Personal Data Types

Personal (private) Data shall mean any information using which (directly or indirectly) one may identify the user’s personality.

Websites of Company are not intended for minors, and we would prefer such persons not to provide their personal data via the website.

Company processes and collects the following types of the personal data:

3.1. Name and Other Contact Details

Depending on the type of the chosen service, form of the interaction the Personal (identification) Data of the users may contain name, telephone number, e-mail address, delivery address. When the User places an order at a web-store, accesses such services as «Callback», «Ask a Question», «Installation Order Form» Company may save the login details and other information entered by the User while placing an order, filling in the feedback forms.

3.2. Information on Orders and Purchases

When the customer is buying products at a web-store Company processes the information specified in the order. This information may include data on the name of the goods, their quantity, price, date of order, terms of payment and delivery. Company also processes information on additional services (e.g., installation).

3.3. Communication Data

To provide information on the products or provided services Company saves data on any and all e-mails sent to it as well as data on the phone calls and other messages. When a person contacts Company the TechSupport registers the questions and offers of the Users as well as advice and recommendations provided by the TechSupport in the relevant databases. Company may also record telephone calls for the training and safety purposes.

3.4. Information on Preferences

Company collects and processes the information on preferences and interests of the Users as regards the products and goods provided by our company as well as on the preferred type of feedback.

3.5. Automatically Collected Information

When the Users access the Company’s websites Company collects information on the ways they use them. Such information includes the following data: the IP address which is automatically assigned to the User’s computer once the User is online; the date and time of access to the Company’s website; the pages browsed, and the amount of time spent by the User on each page; the type of the browser used; the OS of the device; the referring web-site; the method of web-browsing. Usually such information is collected with the help of the digital identifiers, such as the number of the device; cookies; web beacons. This information is collected in order to facilitate everyday use of the websites, ensure provision of the more customized information and is not used to identify the User’s personality. For more detailed information on our policy as regards cookie technologies, please, read section Automatic Data Collection Tools.

4. Information Safety and Storage

4.1. While collecting and processing the information Company takes the required and sufficient organizational, administrative and technical steps to ensure safety and integrity of the Personal Data, prevent unauthorized access thereto and any disclosure thereof. Company employees having access to the Personal Data are made aware of this Confidentiality Policy as regards personal data protection.

The Personal Data collected by Company are stored by us and/or our affiliates, service providers in the databases protected with the help of the physical and electronic means of control, access control system technologies and other acceptable security arrangements. However such arrangements may not prevent getting access to, disclosure, modification or destruction of such data by way of hacking such security systems and software installed on a secure server. Company is not liable for any damage or loss caused by such incidents. If required, and in accordance with the laws, Company will notify the Users of any such loss, misuse or modification to the Personal Data in order to take the necessary steps to ensure proper protection of the Users’ rights.

4.2. Company stores the Personal Data for the term necessary to achieve the goals specified herein or for such period of time which is provided for by the laws or required to resolve any disputes.

5. Disclosure of Information or Exchange of Data with Third Parties

Company shall transfer the Personal Data to any third parties for their own marketing or business purposes only subject to a prior consent of the User. However we are entitled to provide the Personal Data to the following persons:

5.1. Branches and Affiliates

Company is entitled to transfer the Users’ Personal Data to the branches and affiliates of Company for the purpose of interaction in relation to the services requested by the User. Unless otherwise provided for in the Confidentiality Policy of the relevant companies, they may use the Personal Data for the purposes specified herein.

5.2. Service Providers

Company transfers the Personal Data to the relevant service providers to administer and maintain such administrative functions as fulfillment of the orders, delivery of the products, customer support, anti-fraud arrangements, IT-services, e-mail services, website administration and maintenance. Company takes steps to ensure that such non-affiliated persons will not use the Personal Data which may help to identify the User for any other purposes other than provision of the relevant administrative services.

5.3 Trade Agents, Dealers and other Partners of The Company

Company is entitled to transfer the Personal Data to certain trade agents, dealers and other partners providing services on behalf of Company in order to provide the User with the information on the products, services and offers as well as provide technical and customer support.

5.4. Third Parties to the Corporate Transactions

Company is entitled to transfer the Users’ Personal Data to the other persons or organizations within the scope of transformation, merger, sale, establishing joint ventures, assignment, transfer of the rights or liquidation of the company, assets or shares (in whole or in part) (including, but not limited to, those connected with the bankruptcy and other similar proceedings).

5.5. Third Parties Provided for by the Laws

Company is entitled to transfer the Personal Data to the public, law enforcement and other agencies, in particular in order to comply with the requirements of the laws, avoid the security and fraud threats and ensure protection of the rights and property of Company and its affiliates.

6. Third Party Websites

Company is entitled to post links to the third parties’ websites on its own websites. This Confidentiality Policy does not govern any confidentiality issues, issues of the information use and other procedures of the third parties. Company is not liable for the content of such websites and safety and confidentiality of use of the Users’ Personal Data carried out via such websites. To know more about the way such third parties use the Personal Data, please, read the relevant Confidentiality Policy.

7. Cross-border Transfer of Personal Data

Company is entitled to transfer the Users’ Personal Data to its affiliates and branches (including service providers acting on their behalf) carrying out activities on the territories of the foreign states for the purposes specified herein, without prejudice to the requirements of the effective laws as regards safety and protection of the Personal Data.

Company is entitled to transfer the Users’ Personal Data to its affiliates and branches (including service providers acting on their behalf) carrying out activities on the territories of the foreign states for the purposes specified herein, without prejudice to the requirements of the effective laws as regards safety and protection of the Personal Data.

By providing the Personal Data when accessing the websites the User gives its consent to the specified data being transferred by Company in accordance with this Confidentiality Policy.

8. Automatic Data Collection Tools

Company uses the automatic data collection tool technologies (cookies, web beacons) to: improve the quality of service provided to the website Users; ensure a more customized website navigation and functions usage; optimize the promotional and marketing communication; for any other purposes consistent with this Confidentiality Policy. The Users of the Company’s websites who use the certain functionalities and services thereof give their consent to the use of the automatic data collection tools, such as cookies and web beacons, by Company.

8.1. Cookie files

A cookie file is a small text file which usually contains a unique identifier and is downloaded to the User’s device, i.e. to the browser system used on the User’s device when accessing the Company’s websites. The web browser stores such files on the User’s device. Session cookies are not saved to the User’s device when the browser session ends (this is typically closing the browser). Persistent cookies are usually stored on the device until they are removed or expire.

By choosing the relevant browser settings the User may elect not to use the cookies or to use only some certain cookies. If the User fails to take relevant steps to forbid usage of the cookies when accessing the Company’s websites, the User gives his/her consent to the use of the cookies for the purposes of collection and usage of the Personal Data specified herein. The User may configure the browser so that it will reject cookies or notify of usage of the cookie technologies. The browser settings may be used to revoke your consent to the usage of the cookies at any time as well as to remove the specified cookies. The deactivation of some cookies may cause unavailability of certain website services as well as inaccurate display of some website pages.

8.2. Web beacons

A web beacon is a transparent graphic image (usually not larger than 1 pixel x 1 pixel) which may be built into the content of the online resources, e-mail messages. The web beacon allows the server to read certain information from the User’s device: IP address of the device; date of viewing certain content or e-mail message; date and time of the web beacon viewing.

Company may use web beacons to collect information on the way you use the Company’s website, e-mail, to assess efficiency of the marketing communication for the purpose of providing content and advertisements which better suit the User’s preferences, subject to compliance herewith.

Web beacons are usually used together with the cookies. The User may refrain from using the web beacons by complete deactivation of the cookies. Depending on the e-mail software and web browser of the User’s device the User may deactivate the web beacons in the e-mail messages as well as cancel automatic download of the images. Consequently the web beacons will be blocked until the User downloads the image manually.

9. Your Rights

The User may request access to any of the Personal Data provided by him/her and may be provided with an opportunity to update, modify, anonymize his/her Personal Data. The User is also entitled to request any explanations as regards processing of his/her Personal Data. The User may also exercise any other rights provided for by the effective Personal Data law of the Russian Federation, in particular, revoke his/her consent to the Processing of the Personal Data provided earlier. To do that the User has to send a request to the following e-mail: info@gaudidecor.eu.

The User is entitled to elect not to receive any marketing messages by sending a letter to: If the User has any questions, comments or complaints concerning this Confidentiality Policy, the User may also contact us via the above mentioned e-mail: info@gaudidecor.eu.

10. Liability

If the Company’s management fails to fulfill its obligations, it shall be liable for the losses incurred by the User due to the misuse of the Personal Data as provided for by the laws of the Russian Federation.

The Company’s management will not be held liable for the loss or disclosure of the Confidential Information if such Confidential Information:

- had been publicly available before it was lost or disclosed;

- had been received from a third party before it was obtained by the Company’s management;

- was disclosed with the consent of the User.

11. Entry into Effect of and Modifications to the Confidentiality Policy

This Confidentiality Policy shall become effective on January 01, 2025.

Company is entitled to modify and supplement this Confidentiality Policy, and a new revision thereof (containing the date of modification) will be posted on the website: gaudidecor.eu. Any modifications and supplements hereto shall become effective when posted on the Company’s website. The User’s access to Company websites after any modifications and supplements shall mean his/her consent to the terms of the new revision of the Confidentiality Policy.

The effective revision of the Confidentiality Policy will be posted at: gaudidecor.eu. This Confidentiality Policy shall only apply to gaudidecor.eu. The website gaudidecor.eu has no control over and shall not be liable for any third party’s websites accessed by the User via the links available at gaudidecor.eu.

This Confidentiality Policy and any and all relations between the User and the Company’s management shall be governed by the effective laws of the Russian Federation.